Support
Contact our 24/7 support team.
Have a Query ? Mail us at
marketing@kira-pay.com
Have a Query ? Mail us at
founders@kira-pay.com
Support
Get help or report problems.
Support
Contact our 24/7 support team.
Have a Query ? Mail us at
founders@kira-pay.com
Have a Query ? Mail us at
founders@kira-pay.com
Support
Get help or report problems.
Support
Get help or report problems.
In numbers
In numbers
At KIRAPAY , we care deeply about customer satisfaction.
Support & Onboarding
For Merchants & Developers
Dedicated Account Manager: Our early users receive a dedicated account manager to ensure smooth onboarding and ongoing support.
24/7 Support: Round-the-clock assistance is available to address any questions or issues you may encounter.
Comprehensive Resources: Access tutorials, guides, and FAQs for immediate help and self-service support.
AI-Powered Support (Coming Soon): An AI bot will be configured to provide instant support and answer common questions in real-time.
Average time to first response
6 min
Average time to first response
6 min
Average resolution time
3h
Average resolution time
3h
Customer satisfaction
96%
Customer satisfaction
96%
Locations
Locations
Hong Kong Office
RM H09B, 3/F., Phase 6, Hong Kong Spinners Bldg, No. 481-483 Castle Peak Rd, Lai Chi Kok, Hong Kong
Locations
Hong Kong Office
RM H09B, 3/F., Phase 6, Hong Kong Spinners Bldg, No. 481-483 Castle Peak Rd, Lai Chi Kok, Hong Kong
In numbers
At KIRAPAY, we care deeply about customer satisfaction.
Average time to first response
6 min
Average resolution time
3h
Customer satisfaction
96%